Contents
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1 Introduction
QRD88 takes the privacy of its players seriously. This Privacy Policy describes how we handle personal information collected through the QRD88 website and mobile app — from account registration through to day-to-day use of the platform.
By creating an account or continuing to use QRD88, you agree to the collection and use of your information as described here. If you do not agree, please do not register or continue accessing the platform.
This policy applies to all users of QRD88 accessing the platform from the Philippines. It should be read together with our Terms and Conditions.
2 Data We Collect
QRD88 collects personal information at the point of registration, during KYC verification, and through ongoing use of the platform. The categories of data we collect include:
| Category | Examples | When Collected |
|---|---|---|
| Identity | Full name, date of birth, nationality | Registration & KYC |
| Contact | Mobile number, email address | Registration |
| Verification | Government-issued ID, proof of address | KYC verification |
| Financial | E-wallet reference, bank account name, transaction history | Deposits & withdrawals |
| Usage | Games played, bets placed, session duration | Platform activity |
| Technical | IP address, device type, browser, OS | Each session |
We collect only what is necessary for the specific purpose. You are not required to provide more information than what is needed to complete account registration or verification.
3 How We Use Your Data
Personal information collected by QRD88 is used strictly for the following purposes:
- Account management: creating and maintaining your player account, processing login requests with OTP, and responding to support queries.
- Payment processing: facilitating deposits and withdrawals in Philippine Peso through local banking channels and e-wallets.
- Identity verification: completing KYC checks as required to confirm age (21+), identity, and the source of funds where applicable.
- Fraud prevention: monitoring activity patterns to detect and prevent suspicious transactions, account takeovers, and bonus abuse.
- Platform improvement: analysing aggregate usage data to improve game offerings, loading times, and the overall player experience.
- Legal compliance: retaining records to meet applicable financial and operational compliance requirements.
- Communications: sending account-related notifications, security alerts, and promotional messages where you have opted in.
QRD88 does not use your personal data for automated decision-making that produces significant legal effects without human review.
4 Sharing Your Data
QRD88 does not sell, rent, or trade your personal information. Data may be shared only in the following limited circumstances:
- Payment processors: data necessary to complete PHP transactions is shared with the relevant payment provider (e.g., banking partners handling fund transfers). These providers are contractually bound to use the data only for payment processing.
- Technology service providers: platform hosting, analytics, and security services may process data on our behalf under strict data processing agreements.
- Legal obligations: if required by applicable law, a court order, or a legitimate regulatory request, QRD88 may disclose information as legally required.
- Fraud investigation: in cases of suspected serious fraud or financial crime, relevant data may be shared with investigative bodies.
Any third party that handles your data on our behalf is required to maintain confidentiality and use the data only for the purpose it was provided.
5 Data Security
We implement a range of technical and organisational measures to protect your personal data from unauthorised access, loss, or misuse:
- SSL (Secure Sockets Layer) encryption across all platform pages and transaction flows.
- Encrypted storage for sensitive account and verification data.
- OTP (one-time password) authentication available for all accounts to reduce the risk of unauthorised login.
- Role-based access controls — only staff members with a legitimate need can access player data.
- Regular security reviews and vulnerability assessments of the platform infrastructure.
While we take data security seriously, no system is entirely impenetrable. We encourage all players to use a strong, unique password and enable OTP authentication on their account.
If you suspect that your account has been compromised, contact our support team immediately through live chat on the platform.
6 Data Retention
QRD88 retains personal data for as long as your account remains active and for a reasonable period thereafter to meet legal, financial, and operational requirements.
Specific retention periods may vary depending on the type of data:
- Transaction and financial records are typically retained for several years in line with standard financial recordkeeping practices.
- KYC and identity verification documents are kept for the duration of the account and for a period following account closure.
- Technical and session logs are retained for security monitoring purposes and are not kept indefinitely.
When data is no longer required, it is securely deleted or anonymised in a way that it can no longer be attributed to an individual player.
7 Cookies & Tracking
QRD88 uses cookies and similar tracking technologies to support platform functionality and improve the player experience. The main categories of cookies we use are:
- Essential cookies: required for session management, login, and core platform functions. These cannot be disabled without affecting your ability to use the site.
- Preference cookies: remember your language, display, and notification settings between visits.
- Analytics cookies: collect anonymised data on how players use the platform — which pages are visited most, where sessions start and end, and similar metrics used to improve the site.
- Security cookies: help detect and prevent fraudulent activity and protect account sessions.
You can control or delete cookies through your browser settings at any time. Please note that disabling certain cookies may affect how some parts of the platform work.
8 Your Rights
As a player and data subject, you have rights regarding the personal information QRD88 holds about you. You may:
- Access your data: request a summary of the personal information we hold about you.
- Correct your data: ask us to update inaccurate or incomplete information on your account.
- Request deletion: ask for your personal data to be deleted, subject to our legal retention obligations. Accounts with pending withdrawals or unresolved disputes must be resolved first.
- Withdraw consent: for data processing activities based on your consent (such as marketing communications), you can withdraw that consent at any time.
- Object to processing: in certain circumstances, you may object to how we process your data.
To exercise any of these rights, contact our support team through live chat or by email at [email protected]. We will respond within a reasonable timeframe.
9 Minors
QRD88 is strictly an adult platform. We do not knowingly collect personal data from individuals under 21 years of age. Age is verified as part of the registration and KYC process.
If we become aware that a minor has registered an account or provided personal data, we will immediately close the account and delete the associated data. If you suspect a minor is using the platform, please contact support right away.
10 Policy Changes
QRD88 reserves the right to update this Privacy Policy at any time. When we make material changes, the updated policy will be published on this page with a revised review date. Continuing to use the platform after a change is posted means you accept the updated terms.
We recommend checking this page periodically to stay informed. Significant changes that affect your rights will be communicated through the platform or to your registered contact where reasonably practical.
11 Contact Us
If you have questions about this Privacy Policy, want to exercise your data rights, or need to raise a privacy concern, you can reach our team through live chat on the platform (available 24/7) or by email at [email protected].
Please include your registered username and a clear description of your request. For general questions about your account, the FAQ page may have the answer you need.